Rakuten Travel has introduced a new feature that automatically applies earned coupons to your reservation. This prevents users from forgetting to use coupons, saving time in selecting coupons, and avoiding mistakes in selecting coupons to get the best price. Of course, manual coupon selection is also possible, improving user convenience.
What is Rakuten Travel's coupon auto-apply function?
In the past, when making a reservation on Rakuten Travel, you could sometimes forget to apply a coupon even if you had earned it. However, with a recent update, coupons that have been earned are now automatically applied when making a reservation. This makes it very convenient and prevents me from forgetting to use the coupon.
The system automatically selects the most economical coupon.
When you proceed to the booking step, the system will automatically apply the best value from the coupons you hold. For example, if you have a 10% discount and a 5% discount coupon, the system will automatically apply the 10% discount coupon. Now you don't have to wonder which coupon to use.
Manual coupon changes are also possible
Even though the coupon is automatically applied, there are times when "I want to use this coupon!" (e.g., when there is a conflict with other promotions). In such cases, you can manually select or change the coupon during the reservation step.
Don't forget to earn your coupon!
The coupons you have earned will be applied automatically, so do not forget to earn your coupons. In particular, if you intend to make a reservation through Rakuten Travel, but have not yet decided whether to make a package or individual reservation, it will not hurt to acquire all the coupons once you do so.
Reference Article:https://travel.rakuten.co.jp/special/customer/voice/200601.html